Terms of Service

Last Updated: May 2025

1. Acceptance of Terms

By accessing and using the services of Vac to the Future QLD Pty Ltd ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

We provide professional vacuum excavation and non-destructive digging services, including but not limited to:

3. Booking and Cancellation

All service bookings are subject to availability. We require a minimum of 24 hours' notice for cancellations. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

4. Pricing and Payment

Our pricing is based on the scope of work, location, and specific requirements of each project. All prices are in Australian Dollars (AUD) and are subject to change without notice. Payment terms will be outlined in your quote or service agreement.

5. Safety and Compliance

We adhere to all relevant safety standards and regulations in Queensland. Clients are responsible for providing accurate information about underground utilities and obtaining necessary permits before work begins.

6. Liability

While we take every precaution to ensure safe and accurate work, we are not liable for any damage to undisclosed underground utilities or structures. Clients are responsible for ensuring all underground assets are properly marked and documented.

7. Insurance

We maintain appropriate insurance coverage for our operations. Details of our insurance coverage can be provided upon request.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Phone: 0409 398 838
Email: admin@vactothefuture.com
Address: Wynnum, Brisbane, Australia